Technical Assistance

Instance Automatics Ltd can provide you technical assistance on machines from us and other manufacturers such as UNIS Technology, Elaut and LAI Games.

Our engineers are unable to take calls and technical assistance should be requested via email at

When requesting technical assistance please ensure you include a thorough description of your problem. Also include any pictures or videos when possible to make it easier for our engineers to diagnose and rectify your problem.

We aim to reply to your problem within 2 hours during working hours.