Terms & Conditions of Internet Sales

We reserve our right to refuse to supply our products to you without reason.

To see our Terms and Conditions of Business, please click here.

1. The contract between us

1.1 Our site is directed exclusively at commercial enterprises in the United Kingdom. By using our site or purchasing goods or products through it, you are entering into a binding contract with us on the terms set out herein.

1.2 You represent to us and to all suppliers of goods and services through our site that all purchases made by you through our site will be made for purposes integral to your business and will be within the scope of your authority to conclude contracts on behalf of your business.

1.3 If you are consumer and wish to purchase from our site, please contact our sales team on 01507 441144. Do not buy products via the site.

1.4 We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been ac-cepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us on the terms set out in this contract, which is to the exclusion of all other terms, whether express or implied.

2 Price

2.1 The prices payable for goods that you order are as set out in our website.

2.2 You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.

3 No right for you to cancel your contract

3.1 You warrant that you are not a consumer. It is therefore our intention that the Consumer Protection (Distance Selling) Regulations 2000 do not apply to this contract. Accordingly, there is no right to cancel an order once it has been accepted by us.

4 Cancellation by us

4.1 We reserve the right to cancel the contract between us if:

4.1.1 we have insufficient stock to deliver the goods you have ordered;

4.1.2 we do not deliver to your area; or

4.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

4.2 If we cancel your contract we will notify you by email and will credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation.

5 Delivery of goods to you

5.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.

5.2 Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.

5.3 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.


6.1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 7 working days of the delivery of the goods in question. It is your responsibility to return defective goods at your own cost.

6.2 We have no liability to you for late or delayed delivery. Delivery dates are estimated only and not in-tended to amount to any warranty or representation.

6.3 If you notify a problem to us under clauses 6.1 above, our only obligation will be, at our option (provided you return the goods at your cost for inspection and we agree there is a problem):

6.3.2 to replace or repair any goods that are damaged or defective; or

6.3.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.

6.4 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising and we shall have no li-ability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question where applicable. Our maximum liability to you in all circumstances shall be limited to the price you paid for the goods or products purchased from us that gave rise to such liability.

6.5 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or ex-portation of certain of our goods to you may be prohibited by certain national laws. We make no rep-resentation and accept no liability in respect of the export or import of the goods you purchase.

6.5 All warranties, conditions or terms relating to fitness for purpose, quality or condition of the products sold via this site, whether express or implied by statute or common law or otherwise, are excluded to the fullest extent permitted by law.

7 Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Instance Automatics Ltd., Crabtree Lodge, Crabtree Lane, Sutton On Sea, Lincs, LN12 2RS and all notices from us to you will be displayed on our website from to time.

8 Events beyond our control

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, failure of suppliers, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

9 Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

10 Privacy

You acknowledge and agree to be bound by the terms of our privacy policy.

11 Third party rights

Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the United Kingdom Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

12 Governing law

The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

13 Entire agreement

These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such repre-sentation being untrue or misleading.


Wicked Tuna Hat Competition.
This competition will run from 30 January 2023 until midnight 5th February 2023.
Entry to the competition is restricted to one entry per person please.
Multiple entries will be disqualified.
Automated entries, bulk entries or third party entries will be disqualified!
Competitions are open to UK residents only
Prizes can only be sent to a valid UK address
Winners will be chosen at random from all valid entries.
Winners will be contacted via email names displayed on our website.
The Judges decision is final and no correspondence will be entered in to.
Prizes cannot be exchanged for monetary value.
The competition will run from 30 January 2023 until midnight 5th February 2023.
Instance Automatics Ltd is compliant with the data protection act.
Our policy is such that we will not pass on your details to any third party without your prior consent.